Um, yeah - I'll get right on that

A customer came to my store today looking for a particular cream. The item she wanted only came in a jar, but she wanted it in a tube. She explained to me that the tube was much more convenient to use, and I understood that. Heck, I even agree with that. But the item doesn't come that way - the manufacturer just doesn't make it in a tube. And I explained that to the woman several times. Her response? "But the tube is really so much neater and easier to use." (Repeated several times.) Um, yeah - well since you put it like that, I'll just drive to the factory and hold someone hostage until they make the item in a tube....... What the f*ck is wrong with you?