I'll just wave my magic wand......

It's a pretty common occurance at my store to have someone come in looking for some special item that we don't normally stock. Most of the time it's no problem. Usually it's an item that our wholesaler stocks, so we place the order and that's the end of it. But every so often someone comes in with a request for an item we can't get. Usually it's an older person looking for a product that is no longer made. You would think that just saying "hey, they no longer make that product," would be enough to get the point across, but no. It isn't. Invariably the desired item is "the greatest thing ever made" and we get endless questions about why we can't get it and where else should they look for it. THEY DON'T MAKE IT ANYMORE! That means we can't get it and neither can our competitors. (And it probably also means that the item was a total dog so you were the only one buying it anyway.) It just doesn't exist so move on and find something else to use instead. We can't materialize what no longer exists. What the f*ck is wrong with you?